Deposit safety hub

Did your crypto casino deposit land? Check before you panic.

Wrong network, missing memo, “confirmed on-chain but not in my balance” — most stuck crypto-casino deposits come down to a handful of fixable causes. Find yours, see if it is recoverable, and learn how to deposit so it never happens again.

Short answer: a crypto transfer can't be reversed by you. Whether a stuck deposit credits or can be recovered depends on the operator, the coin and the network you used. The checker below maps your exact case to the next step.

What went wrong with your deposit?

Pick the symptom that matches — each page has the operator-by-operator detail and the recovery path.

The tool

“Will my deposit credit?” checker

Choose your operator, coin and the network you actually sent on. The checker tells you whether it should credit, whether a wrong-network or missing-memo case is recoverable, and gives you the exact steps plus a support message you can copy.

Recovery-scam warning

Funds can only ever be recovered by the operator that received them or the exchange that sent them — directly, through official support, for free. Anyone who messages you offering “crypto recovery”, asks for an up-front fee, or requests your seed phrase is running a scam. Read more in our methodology.

Deposit the safe way next time

The simplest way to avoid wrong-network and memo problems is to deposit somewhere that supports multiple networks and doesn't rely on memos. That's why Duel is our default recommendation.

Crypto casino deposit FAQ

Can I reverse a crypto casino deposit?

No. On-chain crypto transfers are irreversible — there is no bank-style chargeback. If a deposit goes to the wrong network or misses a required memo, only the receiving operator or the sending exchange can possibly recover it, and only in specific cases.

My deposit is confirmed on-chain but not in my balance — why?

Three common causes: you sent on a network the operator doesn't credit for that coin; the coin needed a destination tag/memo that was omitted; or the required confirmations haven't been reached. Check network and memo first, then wait for confirmations.

Should I pay a “crypto recovery service”?

No — these are scams. Real recovery is handled directly and free by official operator/exchange support. Never send funds or share a seed phrase to “recover” a deposit.